Welcome to Actionstep's home for real-time information on our infrastructure. Here you'll find live and historical data on our systems. If there are any interruptions in service, a note will be posted here.
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Operational
90 days ago
100.0
% uptime
Today
Canada
?
Operational
90 days ago
100.0
% uptime
Today
USA (West)
?
Operational
90 days ago
100.0
% uptime
Today
USA (East)
?
Operational
90 days ago
100.0
% uptime
Today
United Kingdom, Middle East, Africa, and Europe
?
Operational
90 days ago
100.0
% uptime
Today
New Zealand, Australia, and South Pacific
?
Operational
90 days ago
100.0
% uptime
Today
Asia
?
Operational
90 days ago
100.0
% uptime
Today
Auckland Office
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We are communicating to provide information on the outage that affected Actionstep Customers on 27/03/2025 and confirm that the issue is now resolved.
This outage started at 8:51 AM (AEST) and prevented user access to the system. Some customers who managed to log in experienced error messages
It is important to confirm that no data was lost and the issue was related to platform performance only.
Our team investigated the issue as its sole priority and, once reported, released an urgent fix at 9:09 AM (AEST). This fix restored platform access and brought system performance back to normal levels.
The Actionstep team appreciates this outage's impact on your business and reiterates our commitment to improving the experience of all customers who use the platform.
We have identified the root cause of the issue and implemented steps to prevent it from occurring again.
Regards, Actionstep Support Team
Mar 27, 11:51 NZDT