All Systems Operational

About This Site

Welcome to Actionstep's home for real-time information on our infrastructure. Here you'll find live and historical data on our systems. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Login / Launchpad Operational
90 days ago
99.99 % uptime
Today
Canada
Operational
90 days ago
99.99 % uptime
Today
USA (West)
Operational
90 days ago
100.0 % uptime
Today
USA (East)
Operational
90 days ago
99.99 % uptime
Today
United Kingdom, Middle East, Africa, and Europe
Operational
90 days ago
99.25 % uptime
Today
New Zealand, Australia, and South Pacific
Operational
90 days ago
99.93 % uptime
Today
Asia
Operational
90 days ago
100.0 % uptime
Today
Auckland Office
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
ca-central-1 server Unexpected API Error (500) issues
Resolved - This incident has been resolved.
Sep 28, 02:21 NZDT
Investigating - We are currently investigating this issue.
Sep 28, 02:19 NZDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
General Widespread Issues
Resolved - This incident has been resolved.
Sep 21, 10:48 NZST
Update - We are continuing to work on a fix for this issue.
Sep 21, 10:13 NZST
Identified - -500 Internal Server error accessing matter documents
-Unable to open documents using the plug-in
-Accounting health check out of balance
Sep 21, 09:55 NZST
Sep 20, 2023
Temporary server outage - ap-southeast-2
Resolved - This incident has been resolved.
Sep 20, 09:51 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 09:48 NZST
Investigating - One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will provide an update as soon as possible.
Sep 20, 09:40 NZST
Sep 19, 2023
Temporary server outage
Resolved - This incident has been resolved.
Sep 19, 16:02 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 14:32 NZST
Update - We are continuing to work on a fix for this issue.
Sep 19, 13:30 NZST
Identified - The issue has been identified and a fix is being implemented.
Sep 19, 13:29 NZST
Update - We are continuing to monitor for any further issues.
Sep 19, 12:29 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 11:21 NZST
Identified - The issue has been identified and a fix is being implemented.
Sep 19, 10:50 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 10:38 NZST
Update - We are continuing to work on a fix for this issue.
Sep 19, 10:13 NZST
Update - We are continuing to work on a fix for this issue.
Sep 19, 10:11 NZST
Identified - One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will provide an update as soon as possible.
Sep 19, 09:45 NZST
Temporary server outage
Resolved - One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will provide an update as soon as possible.
Sep 19, 09:44 NZST
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

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