PDF Conversion Issue

Incident Report for Actionstep

Resolved

This incident has been resolved.
Posted Oct 05, 2021 - 15:23 NZDT

Monitoring

We've identified the root cause of the PDF conversion issue with one of our providers and are rolling a change out to fix this in the interim.
Posted Oct 05, 2021 - 13:35 NZDT

Investigating

We are currently experiencing an issue where some users are unable to convert documents to pdf. We are working on this.
Posted Oct 05, 2021 - 12:49 NZDT
This incident affected: Canada, USA (West), USA (East), United Kingdom, Middle East, Africa, and Europe, New Zealand, Australia, and South Pacific, Asia, and Auckland Office.