General Widespread Issues

Incident Report for Actionstep

Resolved

This incident has been resolved.
Posted Sep 21, 2023 - 10:48 NZST

Update

We are continuing to work on a fix for this issue.
Posted Sep 21, 2023 - 10:13 NZST

Identified

-500 Internal Server error accessing matter documents
-Unable to open documents using the plug-in
-Accounting health check out of balance
Posted Sep 21, 2023 - 09:55 NZST
This incident affected: USA (West), USA (East), and New Zealand, Australia, and South Pacific.