This incident has now been resolved by Amazon Web Services and normal service has resumed. Thank you for your patience and we apologize for any inconvenience caused.
Posted Nov 27, 2020 - 05:28 NZDT
Monitoring
Amazon Web Services has implemented a fix. We will continue to monitor the Amazon Web Services recovery over the next few hours and update this page if there are any further updates.
Posted Nov 26, 2020 - 22:51 NZDT
Identified
The AWS team have identified the cause of this issue and are working to restore functionality as soon as possible.
Posted Nov 26, 2020 - 09:33 NZDT
Investigating
There is currently an outage with Amazon Web Services that is affecting the US East Coast Actionstep system, this is being investigated by Amazon and we will keep you updated once we have more information.